Our contact details
Name: John Sylvester Engineering Company Ltd
Group companies: John Sylvester (Fasteners & Plastics) Ltd, Sheffield Bolt & Nut Ltd, Manchester Bolt & Nut Ltd, Tyne Tees Bolt & Nut Ltd, Birmingham Bolt & Nut Ltd, London Bolt & Nut Ltd.
Head Office Address: Vulcan Street, Dudley Hill, Bradford, BD4 9QU Phone Number: 01274 684040
The type of information we collect
We currently collect and process the following information:
Business name / address
Various telephone numbers and email addresses
VAT and Company Registration number
Bank account details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you our customers, potential customers and suppliers via our website, email, telephone or other electronic communication. Personal information is gathered for the specific purpose of trading and communicating with you about the products that we supply, quotes, orders and deliveries.
We use the information that you have given us in order to:
Communicate with you to send quotes for orders and arrange delivery of goods.
Process customer and supplier invoices
We will only share this information with other Sylvester Group Companies and/or our auditors. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
We have a contractual obligation.
We have a legal obligation
We have a legitimate interest.
‘Cookies’ are small pieces of data stored on your browser on your computer’s hard drive. We only use essential cookies for the operation of our website.
How we store your personal information
Your information is securely stored. We will only retain personal information for as long as necessary for the fulfilment of our legal obligations and for the purpose of trading and communicating with our customers and suppliers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact Linda Davies at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Data Protection Officer: Linda Davies (firstname.lastname@example.org)
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk